- Packing way -

- FAQ -

1.  Q: Are you a factory or trading company?

A: We have our own factory , we also have our own trading company .

2.  Q: What if I get the product with bad issues?

A: Please do send the photo of bad product to us, we provide the free replaced one to you if the problem is on our side.

3.  Q: Does your product comes with heavy smell?

A: The raw material we use is first batch and non-smell, there will be a few smell but it comes from the foaming process, we will have the mats airing after the production, so that the mats you received will have no heavy smell.

4.  Q: What's the best way to ship the goods?

A: For the big product like mats, the best way is to ship by sea, takes a longer time than by express or air, but with lowest shipping cost. Please do contact us early to make sure the time is enough.

5.  Q: Does Nimblecon ship worldwide?

A: Yes, we do sell a lot to all over the world.

6.  Q: How can I get some samples?

A. We are honored to offer you samples. New clients are expected to pay for the courier cost, the small pieces of samples are free for you, this charge will be deducted from the payment for formal order.

7. Q: What is the lead time?

A: Sample needs 3-7 days prepared; goods production time needs within 30 days normally.

8. Q: Do you have any MOQ limit?

A: Our MOQ is 3000kgs, but we accept smaller quantity if clients want to test their market.